How to order and pay
You may order items through our website or by calling our helpdesk number: +44 (0)1305 260068.
Ordering online
When you have ordered online, you will receive an electronic confirmation of receipt of your order via email. Payment can be made by any of the specified Payment Methods. Payment will be debited and cleared by NetBanx Ltd online payment services. For more information visit www.netbanx.com.
You confirm that the credit/debit card that is being used is yours.
All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
Payment methods
Veloce Publishing Ltd offers the following variety of payment methods:
Credit / Debit Card
- Visa
- MasterCard
- Switch
- Solo
- Delta
- American Express
- Diners Club International
- Eurocard
- JCB
Please be sure to provide your exact billing address and telephone number - the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.
Credit card security
All orders are 'encrypted' to ensure safe transmission to us. We utilise secure server software (SSL) through Thawte to ensure your information cannot be read as it travels over the Internet.
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Cheque or Postal Orders
If you do not wish to order online, please print and complete an order form. Please make all cheques/postal orders payable to Veloce Publishing Ltd., and send to:
Veloce Publishing Ltd.
33 Trinity Street,
Dorchester,
Dorset DT1 1TT
Fax: +44 (0)1305 268864
e-mail: sales@veloce.co.uk
Cheques and postal orders must be in pounds sterling only.
Other methods
We'll accept telephoned, emailed, posted and faxed orders too; you can even call at the office and pay cash.
Postage costs
| From | To | UK | Europe | Rest of World (surface) | Rest of World (air) |
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| 0 kg | 1.00 kg | £2.50 | £3.50 | £5.50 | £7.50 |
| 1.01 kg | 1.50 kg | £3.00 | £4.50 | £8.50 | £10.50 |
| 1.51 kg | 2.00 kg | £3.50 | £5.50 | £10.50 | £15.00 |
| Then add the following for each additional 500 gms or part thereof: |
| Per 0.50 kg | + £1.00 | + £2.00 | + £2.50 | + £3.00 |
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Estimated Delivery Times
Standard Shipping (UK)
Delivery within 1 - 3 working days
Special Delivery (UK)
Guaranteed next day delivery before 1:00pm
Airmail (Europe)
Delivery within 3 - 5 working days
Airmail (Rest of World)
Delivery within 5 - 10 working days
Standard Shipping (Rest of World)
North America & Canada: Delivery can take up to 6 weeks
South America, Africa & Asia: Delivery can take up to 8 weeks
Australasia: Delivery can take up to 12 weeks
Trade sales worldwide
Veloce Publishing Ltd will be pleased to offer trade terms to all bona fide retailers and to clubs and similar organisations, and can also supply books on trade terms for corporate promotional purposes.
In the first instance, please contact Veloce Publishing Ltd in the UK. We will quote terms, or refer you to the appropriate agent/distributor for your area of the world.
Telephone: +44 (0)1305 260068.
Fax: +44 (0)1305 268864.
e-mail: sales@veloce.co.uk
Helpdesk: call +44 (0)1305 260068
