Help

Software

This website has been designed to run in Microsoft Internet Explorer 4+ and Netscape Navigator 4+ and will support additional browsers such as Opera or Mozilla.

The website is best viewed at a resolution of at least 800 pixels by 600 pixels with your monitor set to display at least 256 colours.

We do not use Java. Some areas may require Macromedia Flash player to view; however, this will not affect the shopping process.

Shopping with Veloce is secure

You can feel safe shopping with Veloce Publishing. We use industry standard Secure Socket Layer software (SSL) to encrypt your personal and credit card information during the order checkout process. Veloce Publishing uses Netbanx to process your transaction ensuring that your online transaction will be secure, and that your credit information will be protected. For more information on NetBanx visit www.netbanx.com

Your online transaction will be carried out using a secure internet connection, and your credit card information will be protected on our website. In the unlikely event that unauthorized charges are made on your credit card, through no fault of your own, resulting from purchases made on the Veloce Publishing Website utilising our secure servers, Veloce Publishing will reimburse you for any and all amounts you are required to pay by the credit card issuer. However please see your Credit Card issuer for terms and conditions in the event of a problem. If you do not want to use your credit card on the Internet, just call +44 [0] 1305 260068 and a member of staff will take your order over the phone. You can call us during office hours +44 [0] 1305 260068, or leave a message.

Features

• Product catalogue
  Browse and buy books from our complete range of publications. Our catalogue contains over 100 different publications.
• Search
  Easy to use text search facility. Type in single or multiple words separated by a space. Find results under Title, Author, description and more.
• Online account details
  Manage all your delivery and account details in a password protected area.
• Online shopping basket
  If you register with the website you will be able to save your shopping basket and return to it at a later time.
• Newsletter Sign-up
  Registration will also give you the option of joining our mailing list to receive news and information on new publications and special deals for Veloce customers.

Our use of cookies

A "cookie" is a small data file stored by your web browser on your computer's hard drive. Cookies allow us to recognize who you are when you arrive at our site by associating the identification numbers in the cookie with other information you as a customer have provided us. That customer information is stored on our secured database.

Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site. Knowing who you are and how you prefer to shop allows us to personalize your shopping experience and speed your checkout process. We do not use the cookie to track your activity on sites other than those operated by Veloce Publishing Ltd.

Accepting cookies through your web browser is your personal choice. If you choose not to accept cookies, we will not be able to provide you with as exceptional a shopping experience as one that is specifically tailored to your needs.

Links to other sites

While visiting Veloce Publishing, you may link to web sites operated by third parties. When you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the Veloce Publishing privacy policy. We encourage you to read that policy before submitting any personal information.

Further information

Please contact us if you would like further information, or have any questions, about our website:

33 Trinity Street,
Dorchester,
Dorset DT1 1TT

Telephone +44 (0)1305 260068
Facsimile +44 (0)1305 268864
ISDN +44 (0)1305 264947
E-mail - info@veloce.co.uk